What happens if I can’t make the face-to-face course?

You can substitute other members of your team right to the last day, as long as you notify the trainer by email of this change by 8am on the day. Dietary requirements will only be able to be accommodated if we know about them 1 week in advance although we’ll do our best to feed the new person! If you’re unavailable due to unforeseen circumstances on the day and can’t make the course and have no one else you can substitute, you will be given a voucher code to join an online course within 12 months.